It’s all about customer service. Everywhere. Whether you are ordering something online, dining at a restaurant, buying a new vehicle, or doing something as routine as grocery shopping, customer service is extremely important. Businesses know this and so, good businesses work very hard at customer service.
But in the hotel hospitality industry, we like to think we have a unique opportunity for customer service. Think back to a recent customer service experience you’ve had? Maybe it was as brief as asking an employee at a store where to find an item. Or maybe it lasted a bit longer as you interacted with a server at a restaurant during the course of a meal. In most cases, customer service experiences are typically short and very limited.
In our industry, our commitment to customer service literally affects you during your entire stay. When you are staying with us, you are our guest, and that means we are serving you the entire time you are with us. This means that we can serve you by making sure your room is clean and comfortable. We get to serve you by making sure your room is stocked. We get to serve you by answering any and all questions you may have while you stay. There is, quite literally, not a time during your stay where our commitment to customer service does not affect you.
So it’s no surprise that at Comfort Inn & Suites in Grafton, customer service is always our highest priority. We have the opportunity to serve our guests in ways that are quite unique to our industry, and we don’t take that for granted.
If you’re headed to the Milwaukee area this summer, give us a call and book a stay with us. We think you’ll notice our commitment to taking care of our guests, and we’ll provide you with a great value for your money too. Get in touch today and let us serve you.