December 18, 2017
importance of a great staff at Grafton hotels

It’s All About Our Staff

To read the title of this post might be a bit confusing: shouldn’t a hotel be “all about its guests” instead of “all about its staff?” […]
December 1, 2017
traveling after the holidays to Grafton, WI

A Post-Getaway Getaway

It’s officially December and, like it or not, the holidays are coming and coming fast. Hopefully, for you, that’s good news. It’s a fun time of […]
November 17, 2017
hotels in Grafton, WI for holiday travel

Smart Holiday Traveling

It’s getting to be the end of November, and the Thanksgiving holiday is only about a week away. The people in our field consider the holiday […]
November 3, 2017
safe travel in Wisconsin winter weather

Stay Safe Out There!

If you talk to any who drives in Wisconsin during the winter, they’ll tell you that staying safe on the roads is serious business. For the […]
October 20, 2017
planning for thanksgiving travel in Wisconsin

Thanksgiving and Black Friday are Right Around the Corner!

If you’ve been in a retail store in the last two months, you’d be tempted to think you are seriously behind in your holiday season planning. […]
October 6, 2017
the importance of customer service at Grafton hotels

Customer Service is King

Nothing is as important in the service industry as customer service. After all, what good is a product or service if the people purchasing aren’t happy […]
September 22, 2017
holiday travel to southeastern Wisconsin

It’s Never Too Early to Make Your Holiday Plans!

It’s become somewhat of a joke in American culture: each year stores seem to start preparing for the winter holiday season earlier and earlier. While some […]
September 8, 2017
hotel for fall getaways in Grafton, Wisconsin

Fall into the Most Pleasant Time of Year

Ah, fall – the time of year many from around here in southeastern Wisconsin would consider the best time of the year. Depending on how far […]
August 25, 2017
end of summer trip to Grafton hotel

One Last Summer Trip to Grafton!

Labor day weekend is only one short week away, and for many people, the holiday marks the unofficial end of summer. September is the month in […]
August 11, 2017
attention to detail at Grafton hotel

Attention to Detail – It’s Our Job!

The hospitality industry is not for everyone. It takes dedicated people that care about the happiness, comfort, and convenience of other people, and it takes people […]